Skip to main content

Terms & Conditions

Payment:

  • Payment is required before any booking is confirmed. Tentative or unconfirmed bookings are not permitted.
  • Payment may be made via our web-store facility (preferred) or by credit card over the phone.

Bookings:

  • Bookings will be confirmed via email and a AAA Flight Voucher for the experience issued upon receipt of payment.
  • Bookings may be re-scheduled more than 24 hrs prior to confirmed times without penalty, however cancellations for avoidable reasons inside 24 hours, or participants failing to arrive for the booked time without notice will forfeit the flight cost and will not be re-booked.

Flight Vouchers (Gift Certificates):

  • AAA Flight Vouchers are valid for three (3) years from the date of purchase and are transferable, but not refundable.
  • Expired AAA Flight Vouchers may be re-activated for an administration fee of $50, or the difference in experience price at the time of purchase and re-activation, whichever is the higher.
  • If transferring a AAA Flight Voucher between experiences, an upgrade fee of the difference in flight cost will apply if transferring to a higher-cost experience. If downgrading a purchased experience, no refund is applicable.

Participant requirements:

  • Participants must be able-bodied, in good health and be prepared to disclose any known medical conditions which, in the opinion of AAA staff, may affect the safety of the flight.
  • Participants must be over 18 years of age, or be between 12 and 18 years of age and have explicit parental consent to participate.
  • AAA reserves the right to refuse participation to any individual who may be under the influence of drugs and / or alcohol.
  • Due to aircraft weight limitations, a participant weight limit of 95 kg applies to all flights in AAA Robin aircraft and 90 kg for flights in AAA Pitts Special aircraft

AAA’s commitment and limitations:

  • AAA Flight Experiences are available at AAA’s Bankstown location only.
  • AAA will make every attempt to fly on a participant’s booked date & time, however AAA reserves the right to reschedule flights without penalty due to unsuitable weather conditions (including strong wind, low cloud, poor visibility, high temperature or thunderstorms) or other reasons beyond AAA’s control.